1
Staff development and training
2
Job descriptions and job satisfaction
3
Letters of enquiry and applications
4
Telephone skills
5
Promotional activities and branding
6
New product development
7
A stand at a trade fair
8
Establishing relationships and negotiating
9
Going it alone
10
Financing the start-up
11
Starting up in a new location
12
Presenting your business idea
13
Business hotels and sales conferences
14
Business conferences
15
Reports
16
Business meetings
17
New technologies and change
18
Using the Internet
19
A staff survey
20
Offshoring and outsourcing
21
Customer loyalty
22
Communication with custumers
23
Corresponding with customers
24
A business seminar
25
BEC Vantage Testbuilder I
26
BEC Vantage Testbuilder II
27
BEC Vantage Testbuilder III